Dr. Wanda Filer spoke with Medical Economics on how high deductibles are forcing physicians to evolve their billing and communication practices.
An excerpt:
Wanda D. Filer, MD, MBA, FAAFP, president-elect of the American Academy of Family Physicians (AAFP), says pricing information isn’t readily available in all healthcare markets, especially in competitive areas. She manages about 90% of patients’ health concerns in her primary care practice in York, Pennsylvania, without referrals to specialists. “My role is to offer them the best services that I can,” Filer says, while acknowledging that she tries “not to incur any more costs than I need to.”